Posted in UBID

Union Bay Administrator lied when asked about breaching UBID’s Personal Information and Privacy Policy 6-A-02

Union Bay Improvement District Annual General Meeting

Tonight @ 7 pm Community Hall


UPDATE;  APR 19, 4:19 pm.

It just gets worse.  The Admin sent a copy of my Privacy complaint to the very person he shouldn’t have given my email address to!  A Privacy complaint distributed in the very email he’s admitting he shouldn’t have given out that personal information.

From: “Mary Reynolds”
To: “admin” <>
Sent: Thursday, April 19, 2018 4:16:09 PM
Subject: Fwd: Contact info and procedure bylaw


Mr. Mason,
To my horror, you have breached my privacy regarding the Privacy complaint I only submitted yesterday.
  • I submitted a complaint under the Freedom of Information & Protection of Privacy Act to the Union Bay Improvement District Wed. around 2:40 pm.
  • the complaint involved Union Bay Improvement District providing my email address to a third party without my permission and a breach of UBID’s own Personal Information Privacy Policy 6-A-02.
  • you stated twice that it was not you who had provided the third party with this personal information.
  • you responded by email Wed. at 3:50 pm stating you had in fact provided the third party with my personal information.
  • the complaint you received is strictly involving the Union Bay Improvement District as the ‘public body’, the Office of the Privacy Commissioner and me as the complainant.  This complaint is private.
  • you took the time to scan my 2 page complaint and create a pdf file and forward it to the very person my complaint involved and included them in your email to me.
  • my initial complaint has not been resolved and you have shared a Privacy complaint with a third person who has no authority regarding the Privacy Commissioner.
  • in your email, you assure me “it will not happen again” – Do you see the irony here?
I warn you to discontinue distributing my personal information and a further complaint will be delivered regarding this unacceptable pattern.  I have attached your pdf to refresh your memory.
Mary Reynolds
Union Bay

This is not the first time this Admin has been untruthful.

I attended the UBID office to ask questions which have been ignored in email requests.

The Admin wants me to make an appointment to obtain policies etc., and yet admits he doesn’t have the policy and has not taken any action to correct the error on the website or in the UBID office since the matter was discussed at the Mar. 22, meeting..  The Admin then suggests I email him in spite of the fact that’s why I have to go to the office – my emails go unanswered.

The Admin threatens to call the RCMP if I don’t leave because I’m asking him about items no longer available on the website at the 1:54 mark and he claims I’m accusing him of things he didn’t do!

The Admin doesn’t remember this conversation regarding the Communication with the Public Policy from the Mar. 22, meeting and then advises me to get a copy from a Trustee.

At the end I submit my complaint regarding the Admin giving out my personal information and inquire as to who provided Simon Rasmussen with my email address and all three UBID staff claim it wasn’t them.  The Admin stated twice it was not him.  When I returned home I had this email waiting.  NOTE:  I have removed my email address from the emails below and X out my email in the one the Admin sent to Rasmussen.

From: “admin” <>
To: “Mary Reynolds”
Cc: “Rasmussen, Simon MAH:EX” <>, “islandcashservices” <>
Sent: Wednesday, April 18, 2018 3:50:33 PM
Subject: FW: Contact info and procedure bylaw

Turns out I did send Simon your email address as per his request last week. I did not realize at the time it was an issue from a Freedom of Information and Privacy Act. I do now, and it will not happen again.

I have also copied Simon so he is also up to date on this issue as well.


Gordon Mason AScT, MBA

Chief Administrative Officer

Box 70, 5579B South island Highway

Union Bay BC V0R 3B0

Telephone: 250-335-2511

FAX:               250-335-1178


From: UBID Admin <>
Sent: April 13, 2018 2:38 PM
To: ‘Rasmussen, Simon MAH:EX’ <>
Subject: RE: Contact info and procedure bylaw

Meeting bylaw attached.

Mary <>

Gordon Mason AScT, MBA

Chief Administrative Officer

Box 70, 5579B South island Highway

Union Bay BC V0R 3B0

Telephone: 250-335-2511

FAX:               250-335-1178


From: Rasmussen, Simon MAH:EX <>
Sent: April 13, 2018 12:36 PM
To: ‘UBID Admin’ <>
Subject: Contact info and procedure bylaw

Hi Gord,

Two follow-ups from our call:

  1. Can you send me Mary Reynolds’ email address?
  2. Can you send me a copy of your procedure bylaw? I’d like to take a look at what you’ve got and where we could possibly look at making some tweaks, if need be.


Simon Rasmussen | Program Analyst

Governance and Structure Branch

Ministry of Municipal Affairs and Housing

Ph: 778-698-3262 | Fax: 250-387-7972 |
4th Floor, 800 Johnson St | PO Box 9839 Stn Prov Govt | Victoria, BC | V8W 9T1


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